Technical Service

Spare parts, maintenance and specialised technical assistance

Serrat technical service

Home Technical Service

Our after-sales service is close and personal. We are committed to providing expert, fast technical assistance on every job, minimising the downtime of your Serrat mulcher. If you'd rather we took care of everything, we'll schedule full maintenance so your machine is always in perfect working order.

What we do for your machine

Genuine spare parts

Hammers, blades and wear parts made by us: the same ones fitted to your machine as standard. Guaranteed compatibility and original quality.

Technical assistance

We deal with breakdowns and problems as quickly as we can, so your mulcher is back at work as soon as possible.

Full maintenance

If you'd rather we took care of everything, we schedule a complete service so the machine is always ready to go.

Advice

Not sure about a part or an adjustment? With the model and serial number we help you identify what you need.

How to request assistance

01

Have your machine details to hand

The model and the serial number. With that we know exactly which machine it is and which parts it has.

02

Tell us what's wrong

Fill in the form below or call us on +34 974 417 830. If you have photos of the fault, you can send them when we reply.

03

We look after you

We put you in touch with the official workshop in your area or, if there isn't one, we look after you directly from the factory.

Request technical assistance

Serrat technical service

Need technical assistance? Fill in the form and our Technical Service team will help you solve the problem as quickly as possible.

Have photos of the fault? We'll reply by email and you can send them to us by replying to that message.

Service near you

The machine gets repaired where it works. That's why service is provided by official dealers, who have a workshop, spare parts and people who know these mulchers.

Tell us which machine you have and where you work, and we'll put you in touch with the right workshop. If there isn't one in your area yet, we'll look after you directly from the factory in Castejón del Puente.

Serrat international sales network